If you want to enable the archive mailbox or put a Litigation Hold on a shared mailbox, then an Exchange Online Plan 2 license or an Exchange Online Plan 1 with Exchange Online Archiving license is required. This will increase the mailbox to 100 GB. To create a Shared Mailbox (in Office 365 Small Business) login to the Microsoft Online Portal, click on Users & Groups and in the Users & Groups window select the Shared Mailboxes tab. To increase the mailbox size, an E3 or E5 license must beĪssigned. However, without a license, shared mailboxes are limited to 50 GB. Shared mailboxes don't require a separate license. To access a shared mailbox, a user must have an Exchange Online license. However, if you want to enable In-Place Archive or put an In-Place Hold or a Litigation Hold on a shared mailbox, you must assign an Exchange Online Plan 1 with Exchange Online Archiving or Exchange Online Plan 2 license to the shared mailbox. When their mailboxes were hosted on-premise, users didn’t have this problem, since the Exchange servers were nearer to the users and Outlook could operate in online mode without experiencing the cached mode. Shared mailboxes don’t require a separate license. When migrating from Exchange on-premise to Office 365, users can experience issues displaying emails in secondary or shared mailboxes. How To: Access a shared Office 365 mailbox in OWA. Please check License for shared mailbox with archive mailboxĪ user must have an Exchange Online license in order to access a shared mailbox. I'm completely out of idea's why archives are not showing completely removed the Windows profile of the user, after that not showing archive. removed Outlook profile and created a new one, after that still no archive visible removed and re-add the additional mailbox via more settings>advanced, still not visible
I know the post below and we have E3 so the archive should be shown but its not visible. You can grant them permission to read items in the mailbox or to read, create, change, and delete items. You determine the level of access these individuals have. The user can add the mailbox via more settings>advanced as additional mailbox and user sees the Shared Mailbox in Outlook but the user does not see the Archive of the Shared Mailbox in O365. As the administrator of an Office 365 shared mailbox, you have the ability to allow other individuals to receive and respond to email messages and meeting requests sent to that mailbox.
Shared Mailboxes with Archive enabled are in Office 365.įor users we assign Full Control on the Shared Mailbox. We have hybrid Exchange 2010 and clients are Windows 10 with Office 365 ProPlus.Īll users have O365 E3 licensed and Shared Mailboxes have Exchange Online Archive plan. I have searched Google and Bing on this topic found a lot of posts but no one is really answered or is the same as my situation.